Zendesk Inc (Zendesk) is a software development company. It offers a software-as-a-service (SaaS) customer service platform to organizations.
The company’s customer service platform enables organizations to manage its one-on-one customer interactions; track and predict common questions and provide a path to answers; gather customer data and engage with customers based on the insights the data provides; and provide tools to understand the customers.
The company also operates its business across various regions of Europe, Asia Pacific, Latin America and North America. Zendesk is headquartered in San Francisco, California, US.