Volvo Cars in the UK has launched a new live chat feature which it says gives businesses instant digital access to its car fleet experts.
The firm says both company car drivers and fleet managers – from SMEs to large corporates – can use the instant digital messaging service on its business sales website to ask for help on a variety of topics, from requesting specific product information or booking a demonstrator to finding their nearest Volvo dealer.
Go deeper with GlobalData
It also allows meetings with Volvo’s regional business sales managers to be booked.
Volvo says the live chat, which runs Monday to Friday from 9am to 5.30pm, is supported by fleet professionals from its Business Centre.
Head of business sales Steve Beattie said: “The launch of live chat gives Volvo customers yet another way to communicate with us.
“Business life is complicated enough, which is why we are doing everything we can to simplify how we interact with our fleet customers.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalData“This latest initiative supports our ambition to deliver an unrivalled customer experience for all our fleet customers, regardless of the size of their business or fleet requirement.
“It follows hot on the heels of the introduction of our virtual sales team, dedicated to the needs of Volvo’s SME fleet customers.”
