Dollar Rent A Car today announced the company’s Web site, www.dollar.com, has again landed the number one spot on the Gomez Advisors Spring 2000 Internet Car Rentals Scorecard. Since Gomez Advisors began the Internet Car Rental Scorecard in Winter 1999, Dollar has held the number one place on both the Winter 1999-2000 and Spring 2000 Scorecards.
Gomez Advisors, the recognized leader in providing consumer and business- based e-commerce research, tools and analysis, helps consumers make informed online purchasing decisions.
Gomez.com touts the site’s redesign and consistent enhancements as the key reasons Dollar drove to the number one finish overall again this quarter.
“We are extremely pleased to be ranked the number one car rental site by Gomez Advisors for the second time in a row,” Charlie Coniglio, Dollar Rent A Car, executive director, marketing, says. “Currently, approximately 14 percent of our reservations come in via www.dollar.com. We recognize our current and potential online customers are a significant part of our business, and have made a commitment to make their online rental experience with Dollar the best it can be.”
Gomez Advisors also ranked www.dollar.com number one for the way it caters to road warriors (experienced business travelers), bargain hunters and occasional renters. Dollar ranked number two in the Customer Confidence and Ease of Use categories.
Also noted was the site’s good navigation, easily accessible vehicle information, travel services and helpful links allowing customers to see a wide range of specials and current information. The Internet Car Rentals Scorecard can be viewed at www.gomez.com.
About Dollar Rent A Car
Dollar Rent A Car Systems, Inc., a subsidiary of Dollar Thrifty Automotive Group, Inc. (NYSE: DTG), has approximately 430 worldwide locations in 26 countries, with a significant presence in Australia, Canada, the Caribbean and Latin America, including 260 locations in the United States. The company and its licensees have locations at most major airports across the nation, and a fleet of more than 97,000 vehicles. DOLLAR® worldwide headquarters is located in Tulsa, Okla. For additional information, the DOLLAR Web address is www.dollar.com.
About Gomez Advisors, Inc.
Gomez Advisors is a leading e-commerce authority for both consumers and e-businesses. We provide an unparalleled view of online customer experience by combining industry specific expertise, a thoroughly objective and extensive Internet evaluation methodology, and high-quality community ratings and reviews of online businesses.
Gomez.com — An e-commerce portal for consumers, featuring quality e-commerce content, tools and incentives; helping consumers navigate the e-commerce Web and transact on the Internet. Gomez.com currently provides content, tools and other forms of decision support covering 28 industries and is utilized by over a million consumers each month.
GomezPro — An e-commerce portal for professionals, featuring online customer experience measurement, expert e-commerce insight and vendor selection services. GomezPro helps professionals build successful e-businesses, acquire customers and measure success. GomezPro provides real- time data, tools and analysis on over 800 e-commerce companies in 25 verticals.