Arvin Industries, Inc. (NYSE:ARV), today announced that Arvin Replacement Products, its aftermarket products division, has unveiled a new, secure web portal focused on providing ever higher levels of service and information to its growing customer base.
The new site, arp.arvin.com, allows all Arvin Replacement Products’ customers access to real-time information on their business activity with Arvin, such as the current status of their orders, invoice information, and accounts receivable information. In addition, users can access on-line application data and competitive product interchange information for the company’s Gabriel ride control products and Purolator filter offerings. Application information for Arvin’s aftermarket exhaust products and Strong Arm gas-charged lift supports will also be added in the near future.
Access to customer specific information is protected through a security process requiring a unique ID and password.
Arvin Chairman, President and Chief Executive Officer, V. William Hunt, commented, “Arvin is pleased to expand our business-to-business internet strategy of providing enhanced customer focus and value-added services to our replacement business.” Hunt added, “This new site compliments Arvin’s Total Quality System program by applying web technology to build additional total customer satisfaction.”
Dan Daniel, President of Arvin Replacement Products said, “arp.arvin.com is only the first step in our strategy to be a leader in e-business for the automotive aftermarket. We are dedicated to using the technology of the internet to improve our business processes and provide superior value in all of our customer partner relationships.”
Daniel added that, “We have been testing arp.arvin.com with selected customers over the last two months and are now ready to expand the site to all of our customers in North America. Arvin Replacement Products has made the investment in technology which will allow us to meet the rapidly changing needs of our customers and the marketplace. A key part of this infrastructure is our relationship with Information Builders. The firm has played a significant role in assisting us in turning data into information. Their business intelligence software, WebFOCUS, has enabled Arvin Replacement Products to quickly and easily deliver the right information at the right time.”
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By GlobalDataArvin Replacement Products is a global automotive aftermarket company providing exhaust, filter, and ride control products to its customers. In North America, Arvin Replacement Products markets its products under the Arvin, Gabriel, Maremont, and Purolator brand names, as well as various private labels, to the full range of aftermarket customers including retailers, distributors, and installers. Arvin Replacement Products is headquartered in Brentwood, TN and is a division of Arvin Industries, Inc. More information about Arvin Replacement Products may be obtained at arp.arvin.com and our consumer websites – www.gabriel.com, www.maremont.com, and www.pureoil.com.
Arvin Industries, Inc., is a global manufacturer of original equipment and aftermarket automotive components with over 60 manufacturing facilities and 6 technical centers located in 22 countries. Arvin is a leading manufacturer of automotive exhaust systems; ride control products; air, oil and fuel filters; and gas charged lift supports. Products are sold under trademarks including Arvin, Maremont, Timax, ANSA, and ROSI exhaust systems; Gabriel and RydeFX shock absorbers; Purolator filters; and StrongArm and Motor Mite gas charged lift supports.
For more information on Arvin Industries via the Internet, visit our Corporate Home Page at www.arvin.com or our Corporate News on the Net site at www.businesswire.com/cnn/arv.shtml. For information via fax, please call our News on Demand service at 888-622-1161.