General Motors has hired an outside crisis manager, Jeff Eller, to deal with the company’s response over its ignition switch recall, The Wall Street Journal reported.

Eller is the third high level outsider hired by the company which earlier in the week announced Kenneth Feinberg would help GM with a financial response to victims while Chicago attorney Anton Valukas is handling an internal investigation into how the company mishandled the recall.

The WSJ also reported GM had submitted 200,000 pages of records and answered more than 67% of questions from the National Highway Traffic Safety Administration about the recall.

The deadline for that information to be submitted was Thursday, but had been extended.

GM Chief Executive Mary Barra appeared before a Congressional committee in Washington this week to answer questions from senators over the recall.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.