Toyota Connected North America (TCNA), an independent Toyota company, has told Just Auto it says it is achieving major data efficiencies through a migration to data platforms provided by partner MongoDB Atlas.
TCNA is focused on developing software engineering, machine learning, data science and the use of AI within the automotive space.
The company has recently migrated to MongoDB Atlas, an integrated suite of data services centred around a cloud database designed to accelerate and simplify how users build with data, which connects users to emergency services.
Kevin O’Dell, director of engineering, Drivelink Telematics Services Platform, Toyota Connected North America, told Just Auto that since migrating to MongoDB Atlas, Toyota Connected has increased efficiencies in everything from its infrastructure to its call centre.
“For one, MongoDB offers increased reliability, which has led to 99% availability, ensuring near-continuous uptime for critical services like Safety Connect,” he said.
“This allows for data to be processed quickly, with agents processing and delivering all the data in just three seconds, enabling them to provide rapid responses to customers in life-and-death situations.
“Additionally, MongoDB’s platform is self-explanatory, making it easier for developers to create and manage databases, collections, and services without needing a dedicated team, simplifying workflows and promoting innovation.”
Full interview: Toyota Connected: Unifying driver and vehicle
