Kia Motors has launched the third generation of its mobile Global Diagnostics System (GDS-Mobile), to improve dealers’ aftersales service.

The automaker claims it is the world’s first mobile based ‘total diagnostic solution’ designed and optimised for use on mobile tablet devices.

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The new system will allow the brand’s vehicle technicians to more quickly and effectively identify faults in vehicles. Wireless connectivity and Bluetooth support allow technicians to move around a vehicle, instead of having to return to a fixed diagnostic computer or move a cart around the workshop and GDS-Mobile doesn’t always require a wired connection to a vehicle.

New vehicle software management technology allows technicians to quickly and easily check and update every electronic system in the car. Both vehicle and service information on the regional server – transferred to the mobile device – is updated in real time from a central database housed in Kia’s global headquarters in Seoul, South Korea.

GDS-Mobile is available for service centres in every market except China which will receive its own version towards the end of 2014.

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The system will also cost dealers substantially less than existing diagnostics systems. A clearer interface – and touch-screen functionality – make the system easier to use.

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Steven Yoon, director of the automaker’s overseas service group, said: “GDS-Mobile is a great achievement as it is the world’s first mobile-based ‘total diagnostic solution’ that allows us to innovate the vehicle diagnosis process. In the simplest sense, it enhances mobility and convenience when a technician repairs a vehicle thanks to the handy tablet diagnosis tool, while it also enables more accurate completion of repair work by using real-time updated service information.

“GDS-Mobile speeds up the diagnostic process by more than twice compared to the previous tool, and we are confident that it will contribute greatly to the improving the overall quality of our service.”