Nissan Motor will introduce in January a company-wide online inquiry system enabling sales staff to make reservations at its repair garages for customers – either via computers or mobile phones.
Kyodo News said the ”i-Port” system will free the staff from having to make inquiries with fixed-line phones at showrooms on the availability of time slots for repair and maintenance.
The i-Port, introduced on a trial basis in May this year, has been used by 13 of Nissan’s 142 dealers.