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October 5, 2004

INDIA: Fiat India launches new service program

Fiat India has announced the launch of a new service programme, VCARE, with a national toll free number for the benefit of its customers.

By bcusack

Fiat India has announced the launch of a new service programme, VCARE, with a national toll free number for the benefit of its customers.

Apart from the national toll free number, the company has also introduced single response number for 24 hours breakdown assistance, a company statement said.

“VCARE has been designed keeping the customer in mind and providing him with utmost assistance at all times,” director commercial, Fiat India, Ravi Bharadwaj said in a statement.

Fiat has also initiated a detailed research study by AC Nielsen to collect feedback on sales and service. The study would help further improve the company’s current practices, it said.

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