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May 28, 2008

GERMANY: New telematics for Peugeot drivers

Peugeot owners in Germany can now use ATX telematics services following the recent launch of commercial service.

Peugeot owners in Germany can now use ATX telematics services following the recent launch of commercial service.

This is the second country in Europe where ATX supports PSA brands. Operating under the Peugeot Services Mobiles (PSM) brand, the supplier introduced services commercially in France last year.

Any PSA vehicle equipped with an RT4 navigation system with colour display can sign up for services.  As in France, PSM is available for the 207, 307, 308, 407, 607, 807, 1007 and Expert lines (plus a variety of Citroens -ed).

New customers who purchase their car receive an initial complimentary three months of service. After the trial period, the service costs EUR14.90 per month. After 12 consecutive months of paid service, the customer is eligible to receive a free update of the French and German maps for the vehicle’s navigation system.

Most services provided to owners in France will be available to owners in Germany, including routing services optimised with real-time traffic reports and alternative routes/deviation points, directions to various points of interest, the ability to download these points of interest into the vehicle’s navigation system, and the capability to access a personal phone and address directory from the car.

Speed trap alerts, available to French customers, will be available to German customers only when driving in France; this service is prohibited in Germany.

All mobility assistance services can be accessed by pressing an ‘SOS’ button on the RT4 system or through a customised, Peugeot services mobiles website developed by ATX.

“[This] gives customers in Germany access to a comprehensive range of customised mobility assistance services designed to save them time, as well as continually updated routing information via ATX’s off-board servers,” said Francois Petit, Peugeot Services marketing senior manager, PSA Peugeot Citroen.

“The benefit to drivers is a safer and more relaxed drive, without the need to manually [operate] their navigation system while driving.”

Dallas-Fort Worth and Dusseldorf-based ATX Group claims to be the world’s largest independent provider of customised telematics services to the automotive industry.

Services include location-specific emergency and roadside assistance, automatic collision notification/response, stolen vehicle recovery, remote diagnostics, real-time traffic/navigation assistance and internet information search/download. It also customises telematics services to help automakers and their dealers to use telematics data to reduce costs, enhance vehicle servicing, and more closely manage customer relationships.

ATX also supplies Mercedes-Benz, BMW, Maybach and Rolls-Royce.

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