Estonian fast charging network, Enefit Volt, has selected software platform provider, Driivz, to optimise its operations.
Enefit Volt acquired the nationwide charging station network from the government of Estonia.
“We were looking for a vendor with a strong background across Europe and in the US, and after closely evaluating a range of EV charging management platforms, we chose Driivz,” said Kert Pääbo,business development manager of Eesti Energia, parent company of Enefit Volt.
“Driivz has proven to be a valued partner and a trusted advisor. They helped us migrate the old back-end system and implement a new holistic, robust EV charging management platform.
“Driivz also provided white-labelled driver-facing solutions that allowed us to launch the new Enefit VOLT brand at the same time.”
Enefit Volt provides electric car charging services to homes, businesses, and car parks. Estonia has been promoting electric vehicle adoption for almost ten years and legislation requires Enefit Volt provide charge points no further than 60km apart across the entire country.
To ensure charger availability and stability, Enefit Volt uses the Driivz operator portal, which provides 360-degree visibility and insights about the entire charging network, drivers and vehicles. The information allows everyone from field engineers to call centre operators to make real-time decisions.
Analytics-driven insights from the dashboard allow management to determine the next areas of focus.
Furthermore, Driivz provides 24/7 automated issue detection and algorithms automatically address most operational problems. Reporting allows for tracking and resolution of problems that cannot be automatically fixed, as well as making it easy to schedule maintenance.
EV drivers on the Enefit VOLT network use the Driivz-enabled mobile app for navigation, charge point reservations and payments.
“Total uptime has improved significantly since we implemented Driivz,” added Pääbo. “It provides transparency into what is going on, letting us act proactively. Driivz experience in the field has helped us make better decisions with our infrastructure.”