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August 22, 2022

Polestar to establish UK commercial base

The Bicester HQ will house Polestar specialists and Polestar UK commercial team as well as a test drive hub

By David Leggett

The Geely-owned Polestar brand will establish its UK commercial headquarters and a new customer Test Drive Hub at Bicester Heritage. Opening in December 2022, Polestar Bicester will be a new multi-purpose location following the development of one of the existing two-storey buildings in the Heritage Quarters.

The headquarters, located on the upper floor, will include operational staff supporting the approximately 8,000 customers with Polestars on UK roads. This includes the recent move to in-source all customer care centre staff. Sales, Operations, Marketing, and Communications functions will also operate out of Bicester.

The company said the move supports Polestar’s global ambition to deliver 290,000 vehicles by 2025.

The customer Test Drive Hub located on the ground floor of Polestar Bicester offers the opportunity for customers to experience the Polestar electric cars, interact with Polestar specialists and experience a test drive. Polestar Bicester will also host customer events throughout the year.

Jonathan Goodman, Head of Polestar UK says: “Establishing a UK commercial Head Office, demonstrates the importance of the UK market reflecting the rate of pure EV adoption. Bicester has an approach to automotive and future tech that really resonated with Polestar. As the first large-scale OEM to move to Bicester and as an enthusiast marque, we expect we will fit in well with the other fantastic brands already on site. We will be an open and welcoming head office and we look forward to seeing Bicester Heritage visitors, as well as existing and future Polestar customers too.”

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