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February 5, 2019

Audi to launch e-tron charging service in Europe

Audi says its e-tron charging service will be rolled out in ten markets with a further six in the first quarter and expanded in Eastern Europe during the course of the year.

By Rhodri Morgan

Audi says its e-tron charging service will be rolled out in ten markets with a further six in the first quarter and expanded in Eastern Europe during the course of the year.

When driving abroad, Audi customers can charge their cars according to local purchasing conditions without extra costs. To cover individual charging needs, customers can choose from two different tariffs. Audi makes 80% of all public charging stations in Europe accessible on the basis of one contract.

The Audi e-tron charging service is part of an offering for charging and provides access to public charging infrastructure in 16 European countries. The service will be rolled out in eight additional markets in Eastern Europe during the course of the year.

Audi’s charging card brings together more than 72,000 charging points operated by 220 providers. On longer journeys, Audi customers can charge their cars at the high-power Ionity network charging terminals and benefit from special conditions. Additional HPC charging points operated by other providers round off the e-tron charging service for long-distance journeys.

The myAudi app or Audi navigation system helps locate the nearest charging station. In addition to planning routes and activating charging points it finds, the myAudi app can also tell whether or not the charging terminal is currently available for use.

The charging process is via the Audi charging card or the myAudi app. Identification and billing are performed automatically in the background.

To use the e-tron charging service, customers need to register once on the myAudi portal and conclude an individual charging contract.  All charging processes are automatically billed together at the end of the month. 

Audi developed the e-tron charging service with Volkswagen Financial Services, while the collaboration with Digital Charging Solutions has resulted in one of the largest charging networks in Europe.

“We are a strong partner for the Volkswagen Group’s brands,” said VW Financial Services Mobility Unit head, Gerald Künne.

“The e-tron charging service is an example of how we are shaping the transformation toward global mobility services.”

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