Google/Alphabet-owned ride-hail firm Waymo has started operating a fully driverless ride‑hailing service in Miami, Florida.

Services will also be introduced in Dallas, Houston, San Antonio and Orlando in the coming weeks, with a wider public rollout for passengers in those markets targeted for 2026.

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

The company uses its “Waymo Driver” system, which it describes as a generalisable autonomous driving platform based on its AI technology.

In a statement, Waymo said: “We compare our driving performance against a proven baseline to validate the performance of the Waymo Driver and identify any unique local characteristics. As needed, we then refine the Waymo Driver’s AI to navigate these local nuances – which are becoming fewer with every city.

“This data feeds into a flywheel of continuous improvement, bolstered by rigorous validation through real-world driving and advanced simulation, then implemented through regular software releases. The result is that all of our riders experience consistent, high-quality service with the highest safety standards.”

Waymo is also working with partners to help it manage autonomous vehicle fleets at scale, extending the use of its technology more widely.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

The launch in Miami marks the latest step in the company’s effort to expand its autonomous ride-hail operations into new US cities and markets worldwide.

In June, Waymo outlined plans to extend its autonomous ride‑hailing service into new areas of the San Francisco Peninsula and Silicon Valley in California.

Last month, the company said it would launch fully autonomous ride‑hailing services in London from next year.

London will be Waymo’s first European city and its second international city alongside Tokyo.

Just Auto Excellence Awards - The Benefits of Entering

Gain the recognition you deserve! The Just Auto Excellence Awards celebrate innovation, leadership, and impact. By entering, you showcase your achievements, elevate your industry profile, and position yourself among top leaders driving automotive industry advancements. Don’t miss your chance to stand out—submit your entry today!

Nominate Now