Cadillac designer Chip Thole has admitted the quality of the CTS cabin wasn’t up to scratch, and that the company “made mistakes” with the materials used.
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Talking to a group of European journalists at a NAIAS breakfast briefing, he confirmed he had heard the criticisms, some of which had come from people in the room. But he said the BLS – the smaller saloon due for launch in the UK in April – wouldn’t suffer the same fate.
“The fact that the BLS is a car lower down the product range doesn’t mean interior quality will be the same or worse,” said Thole. “It’s a Cadillac, therefore it’s a premium product, therefore people expect quality particularly in Europe.
Thole’s admission was backed up separately by GM vice-chairman of global product development Bob Lutz. “We made due note of it (the interior materials and quality) and future models will have more pleasing interiors,” he said.
Richard Yarrow
