Chrysler’s uncooperative stance over a National Highway Traffic Safety Administration (NHTSA) request to recall around 2.7m 1993-2004 model year Jeep Grand Cherokees and 2002-2007 model year Liberty vehicles is unusual and leaves owners in “limbo”, according to Edmunds.com.
Senior analyst Michelle Krebs said: “Chrysler must feel like it has a compelling reason to take such a bold stand. Since Toyota was publicly humiliated for dragging its feet on recalls just a few years ago, automakers have been quick to recall vehicles at NHTSA’s request.
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“Unfortunately, consumers with problematic Jeeps are in limbo. They will have to wait for the process to play out.”
Edmunds explains the US vehicle recall process
