Renault’s Retail Group here in the United Kingdom is expanding its after sales service with the opening of nine new fast-fit Renault Minute-branded branches this year.
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The nine new sites have been added following the success of the existing sites in Renault retail dealerships across the UK. Last year, the Renault fast-fit service was expanded to London City, London East, Cardiff, Leicester, Cannock, Liverpool and Bolton.
Prior to that, the group had successfully operated Renault Minute facilities within its flagship facilities in London West, Birmingham and Manchester.
This year’s expansion will now cover the Renault Retail dealerships at Oldham, Wirral, Swansea, Wolverhampton, Slough, Watford, Orpington, Dartford and Croydon (south London).
The offer no-appointment flexible service for all makes of car and van.
“[This] is one of the ways in which Renault Retail aims to improve the already high standard of its after sales service as outlined by the Renault Commitment 2009 plan to boost quality overall,” the automaker’s UK unit said in a statement.
Renault Retail Group managing director Ian Plummer said: “Renault Minute is an integral part of [the group] as the fast-fit service arm is vital to help improve both profit and customer service standards in after sales and reflects the direction the service business is taking.
“Our private and business customers are finding that time is at a premium, so the fast-fit option meets a growing need for a flexible and convenient level of service desired by customers.”
“These additional… outlets will ensure existing sites are even more efficient, using available land to best effect and ensuring we continue to give our customers – and staff – the right experience.”
