Mazda’s UK unit is introducing an aftermarket roadside assistance scheme available to about 325,000 owners whose cars are out of their three-year warranty period and no longer qualify for the service free.
The new scheme, in partnership with Allianz Global Assistance, will cover cars aged between three and 10 years old which have covered up to 100,000 miles.
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The launch reflects demand from buyers of used cars who want the same level of roadside assistance that owners of new cars get, according to Mazda UK aftersales sirector David Wilson-Green.
The scheme costs GBP89 a year, which Mazda claims it less than similar schemes offered by other breakdown companies, and can be bought from the automaker’s dealer network.
It includes vehicle recovery to an authorised repair centre in the event of an accident or breakdown, puncture assistance, as well as helping drivers who have run out of fuel and even those that have lost their keys.
“We have seen increased demand for the continuation of the roadside assistance package service we provide new car customers for the first three years of the vehicle life so by adding this service to our suite, our customers have a full range of aftersales products and services that meet their needs,” said Wilson-Green.
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By GlobalData“We have been working with Allianz Global Assistance for a long time now and are confident that together we continue to deliver best in class services.”
