Bosch has launched its eCall solution in India.
The eCall solution is an emergency call system for cars, which enables a faster response in case of accidents.
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Bosch already delivers this service for Daimler in more than 50 countries in 18 languages and is now expanding its services to the rest of the world.
Effective October, Bosch started providing the eCall service in India. With more than 1.3bn inhabitants, India is the second most populated and, in terms of geographic size, the seventh-largest country in the world.
“We needed to create a solution where car drivers from all over India can have an audio connection in an emergency and can receive fast help through the fire brigade, police and ambulance service,” said Bosch Service Solutions head of Mobility, Stefan Gross.
Bosch has established itself as one of the first third-party provider for eCall services in India.
The eCall service covers 27 states and five union territories in India and is provided in two languages, Hindi and English. To achieve this, Bosch Service Solutions has created a partner network of relevant PSAP (Public Safety Answering Points) contacts, which enables access to more than 13,500 verified hospitals and police stations.
Bosch also set up two new and dedicated data and operations centers in Bangalore and Coimbatore in 2019.
