European industry commissioner Elzbieta Bienkowska has said VW should pay its German customers similar compensation to US buyers.

According to Reuters, she told Welt am Sonntag newspaper “Volkswagen should voluntarily pay European car owners compensation that is comparable with that which they will pay US consumers.”

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

The company is likely to pay almost US$10.3bn as a settlement towards the US regulators’ claims over the diesel emissions scandal. The settlement amount includes VW’s offer to buy back almost 500,000 cars fitted with the cheat software with compensation of about $5,000 to be paid to each affected owner.

Bienkowska said it wouldn’t be fair on VW’s part to differentiate between US and European customers because of differences in legislative systems.

She said: “Treating consumers in Europe differently than US consumers is no way to win back trust.”

VW officials said in Europe the company would repair the affected vehicles and remove the cheat software but would not pay any compensation to customers since they did not suffer any loss, Reuters added.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

Just Auto Excellence Awards - The Benefits of Entering

Gain the recognition you deserve! The Just Auto Excellence Awards celebrate innovation, leadership, and impact. By entering, you showcase your achievements, elevate your industry profile, and position yourself among top leaders driving automotive industry advancements. Don’t miss your chance to stand out—submit your entry today!

Nominate Now