Honda Motor had 80 patents in digitalization during Q2 2024. Honda Motor Co Ltd has filed patents for technologies related to understanding customer intent from conversations, machine learning based low-ball offer determination, utilizing recovered boil-off gas in fuel cell power-source management, and evaluating reuse value based on the state of degradation of a fuel cell. These technologies aim to improve customer interactions, optimize pricing strategies, enhance fuel cell efficiency, and determine the remaining value of fuel cells for secondary use. GlobalData’s report on Honda Motor gives a 360-degree view of the company including its patenting strategy. Buy the report here.
Smarter leaders trust GlobalData
Discover B2B Marketing That Performs
Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.
Honda Motor had no grants in digitalization as a theme in Q2 2024.
Recent Patents
Application: Understanding customer's intent from conversations in an online marketplace (Patent ID: US20240212004A1)
The patent filed by Honda Motor Co Ltd describes an electronic device and method for understanding a customer's intent through conversations in an online marketplace. The device controls the customer device to display a marketplace UI, receives vehicle selections, initiates chat sessions between customers and agents, records conversations, updates intent scores based on textual analysis, and provides insight information to agents. The device uses a QA machine learning model, analyzes past conversations, categorizes queries, and updates scores based on conversation length, query order, patterns, and buyer type.
The electronic device and method aim to enhance customer interactions in online marketplaces by analyzing conversations to determine customer intent to purchase a vehicle. By utilizing a QA machine learning model, categorizing queries, and updating scores based on various factors like conversation length and patterns, the device provides valuable insight information to agents. This technology allows for a more personalized and efficient customer experience, ultimately improving the overall marketplace interaction and potentially increasing sales.
To know more about GlobalData’s detailed insights on Honda Motor, buy the report here.
Data Insights
From
The gold standard of business intelligence.
Blending expert knowledge with cutting-edge technology, GlobalData’s unrivalled proprietary data will enable you to decode what’s happening in your market. You can make better informed decisions and gain a future-proof advantage over your competitors.
GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
