PSA/Peugeot-Citroen is embarking on a three-year plan to improve the quality of components from suppliers.

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“We are not satisfied with the quality of our suppliers,” the group’s new purchasing chief, Jean-Philippe Collin, said in an interview with Automotive News Europe.


“Bad quality costs us a huge amount of money and that has got to change.”


The 48-year-old Collin, who took office last July, previously headed purchasing at French electronics giant Thomson, and earlier worked for French auto supplier Valeo.


PSA wants its three-year plan to reduce the overall rate of faulty parts (usually measured in “parts per million” or PPM) by 25% every six months to the end of 2007. Mathematically, that would mean an 82% reduction by the end of the programme.


PSA is introducing a range of short- and long-term measures – 30 in total – to improve the performance of its 700 suppliers.


PSA spends €22 billion a year on car components, and an additional €7 billion on other goods and services. Total PSA sales in 2003 were €54.2 billion.


Carmakers have increasingly outsourced components production in recent decades. Outsourced parts now typically represent 70% of the production cost of a car.


PSA plans to introduce 26 new models – not including restyled models – between January 2003 and December 2006.


The proliferation of car models in recent years increases the risk of defective components because it raises the total number of parts, said Collin.

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