FCA US/CCC team on vehicle safety

By Simon Warburton | 27 October 2017

CCC Information Services (CCC) and FCA US (FCA) are working together to address safety, creating a new method for FCA US to identify recalled vehicles and help collision repairers notify affected car owners.

FCA US is sharing its Takata airbag recall data with the CCC One platform, which alerts collision repair providers when the vehicle they are servicing is part of a manufacturer recall.

If an open recall is detected, collision repairers are encouraged to inform the vehicle owner and supply a printed copy of the manufacturer's recall notification.

Thousands of collision repairers use the CCC One platform to write millions of estimates annually, and more than 50,000 affected FCA US vehicles have already been identified since the car manufacturer began using the CCC solution in August 2017. Industry-wide, a record-setting 53.2m vehicles were recalled in the US in 2016.

"Through our work with FCA US, they've made it clear they are committed to vehicle safety and we're pleased to be of assistance to them and their drivers," said OEM Group, CCC, VP, Jim Kinsherf.

"As vehicle complexity has increased, the industry has also seen the number of recalls increase. Since launching our recall notification system last October, we have detected more than 1m recalls on our platform.

"By supporting auto manufacturers in their recall efforts, we can help them make our roadways safer."