Leading Auto Portal Uses LoadRunner ActiveTest to Attain Critical Site Performance

Mercury Interactive Corporation (Nasdaq: MERQ), the world's leading provider of Web performance management solutions, today announced that CarsDirect.com has adopted LoadRunner® ActiveTest(TM) for stress testing its consumer-focused automotive pricing and purchasing Web portal to ensure a positive end user experience. CarsDirect.com is a leading automotive e-commerce retailer and the first nationwide online service that puts consumers in control of the total car buying experience.

CarsDirect.com has growing numbers of car buyers doing everything they would do at a dealership, including obtaining financing and arranging for home or office delivery. In a drive to improve the quality, efficiency and reliability of its site, CarsDirect.com evaluated tools from several vendors, and chose ActiveTest, the hosted Web load testing e-service from Mercury Interactive powered by LoadRunner, the leading Web load testing solution.

"We need our Web storefront to run at peak performance 24 X 7," said Bob Peterson, vice president of enterprise systems for CarsDirect.com. "ActiveTest identifies bottlenecks, pinpoints capacity constraints and stress-tests our entire site, giving us the ability to provide customers with optimum site performance, which is critical to our continued success. ActiveTest gives us the security of knowing spikes in traffic will not impact site performance, and keeps customers from leaving our site due to slow response time or errors in business processes."

Using a hosted, Web-based load testing e-service like ActiveTest enables CarsDirect.com to test their site quickly, without having to dedicate a lot of internal resources to the effort. The result is that thousands of CarsDirect.com site customers can quickly find the car they want at the price they want.

"Today's e-commerce retailers know that competition is just a click away, and a customer lost once may be lost for good," said Kay Keller, senior product marketing manager for Mercury Interactive. "Smart e-tailers like CarsDirect.com realize that user experience and site response time are big indicators of continued success, and that any downtime can be debilitating. By selecting ActiveTest, CarsDirect.com is achieving its goals of prompt, reliable service, and high customer retention."

ActiveTest: A Hosted e-Service That Offers 24-hour Turnaround

As a hosted e-service, ActiveTest enables organizations to optimize the performance of a Web site by identifying bottlenecks and pinpointing capacity constraints. With 24-hour turnaround, ActiveTest can stress test an entire Web infrastructure to deliver critical time-to-market advantage to e-Businesses. Powered by Mercury Interactive's LoadRunner, ActiveTest remotely stress tests Web sites with virtual traffic before going live. The information provided by ActiveTest can be used to analyze how the load on a Web site is affecting Service Level Agreements or other performance thresholds. For example, an organization may have the goal to complete a user transaction in eight seconds or less, but as more users are added, the site may become unacceptably slow. With interactive, real time graphs and reports, ActiveTest provides organizations with the ability to identify and fix such problems before users are driven away to other sites.

About Mercury Interactive

Mercury Interactive is the leading provider of Web performance management solutions that help e-businesses deliver a positive user experience. Mercury Interactive solutions enable its customers to turn Web application performance, scalability and user experience into competitive advantage. The company's performance management products and hosted services are open and integrated to best test and monitor business-critical Web applications.

More than 10,000 business to business and business to consumer e-businesses, Internet Service Providers, Applications Service Providers, systems integrators, consultants, and other customers use Mercury Interactive solutions.

Mercury Interactive is headquartered in Sunnyvale, California and has 40 offices worldwide. The company can be reached at www.mercuryinteractive.com or by phone at U.S. 408-822-5200.