Blog: Renault Clio II bonnets row
Dave Leggett | 10 May 2007
I don't know to what extent Renault is culpable on the question of the Renault Clio II bonnet (hood) issue (they are said to fly up on occasions - not good if you are driving at the time). But what about a former Renault PR man wading in on TV to say that Renault has acted in a 'disgraceful' manner and is putting the lives of its customers at risk? That's a little bit spicy, to say the least.
Is he a man of high principles or does the ex-Renault PR man have an axe to grind of some sort? It's certainly unusual for a PR person to blast to the media like that, if for no other reason than that it might make other prospective employers think twice.
This is from the Renault UK statement on the matter and alludes to 'issues' the guy has with company. As I say, just a bit spicy:
There is no ‘cover-up’. Renault always takes any customer complaint extremely seriously and we have escalated reports of this issue to the highest level within Renault. The fact that we are writing to all Clio II owners demonstrates how seriously Renault takes any customer issue and illustrates our openness with the customers.
Renault is sorry that Graeme Holt, former Press Relations Manager, Renault UK, has issues with the company. However Renault’s priority remains its customers and communicating with them.
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