Blog: Online retailing
Dave Leggett | 22 November 2012
Buying a car is always going to be a little bit more complicated than buying a book from Amazon. Isn't it?
Well, traditional automotive retailing models have not been seriously disrupted by the emergence of online shopping over the past decade.
If you are going to purchase a car, it's never been easier to do your own research online and then walk into the dealer armed with facts and figures over the car spec you want and the price that you are prepared to pay. But the physical act of visiting a showroom and talking to a salesman remains at the heart of the process.
Will that continue to be the case? The consultants at Arthur D Little have been considering the issues. One interesting change in the market may be that people move away from the car purchase as an emotional purchase to it becoming more of a rational one (for example, as they shift from direct ownership of a vehicle to personal lease). Online sales channels might be well suited to such a transition - for example in allowing quick and easy 'commodity style' comparisons. The car becomes a utility purchase, like switching household energy provider perhaps. Anyway, it's an interesting report (below link to summary, there's a PDF available for more detail).
- Jaguar Land Rover's lightweight future
- INTERVIEW: Ford of Europe's chief, Stephen Odell
- THE WEEK THAT WAS: Musical chairs
- ANALYSIS: Scale and mega-platforms
- INTERVIEW: Ford UK fleet director, Phil Hollins
- 'One Ford' has kept us alive in Europe
- GENEVA: Apple launches car iOS
- GENEVA: Jaguar names 'small' saloon XE
- JLR reported close to Saudi Arabia factory deal
- GENEVA SHOW: World premieres [final list]
- Tesla: The Californian start-up that made head way on the automotive giants
- Dacia: The no frills automotive brand, that is becoming a serious world contender
- Global light vehicle HVAC market 2008 to 2028
- PLDB - vehicle cycle plan database (annual subscription)
- Zipcar - world’s largest car sharing network