Blog: Innovation/reliability trade-off
Dave Leggett | 2 December 2003
Dr Ferdinand Dudenhöffer, who managed the survey, has said the emphasis German companies like Mercedes place on innovation comes at the expense of production quality. "Every technical innovation increases the risk of a break-down," he has reportedly said. "In this respect, Toyota is more conservative, which may not be good for its image, but is very beneficial in terms of reliability."
VW CEO Dr. Bernd Pischetsrieder admitted to AutoBILD that "in technical terms, Toyota is better then us. But not just us."
Food for thought.
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