GERMANY: Mercedes-Benz: unbelievable quality - COMMENT
Mercedes-Benz is improving build quality following customer complaints. The three-pointed star is recognized as one of the world's top-ten brands, with core values of quality, safety and luxury. Now it seems the German firm has been resting on its laurels, with consumers complaining about the quality of new vehicles. Mercedes-Benz must turn itself around if it is to close the quality gap with rivals BMW and Lexus.
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