UK: Survey shows car owner satisfaction up
UK new car owner satisfaction increased in 2002 compared to a year ago, according to the 2002 JD Power survey. The overall average among all car manufacturers rose seven points from 784 in 2001 to 791 in 2002. The study also shows that while most manufacturers have improved, large gaps still exist between the top performers and the rest. Lexus sits at the top of the overall manufacturer ranking for the second year running, followed by Toyota, Skoda, BMW and Jaguar.
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