USA: Low customer confidence hits car HVAC industry - study
Comfortable automotive environments have become a necessity, and drivers are quick to repair defective air conditioning systems but the occasional occurrence of diagnostic errors and faulty repairs is straining customers' confidence in aftermarket overhauls, a new study reveals. New analysis by Frost & Sullivan shows that the industry generated manufacturer revenues of $1.1 billion in 2001 and is projected to increase steadily, nearing $1.3 billion by 2008.
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