USA: goClaims.com Revolutionizes Body Shop Work Environment
goClaims.com, the premier business-to-business portal for insurance claims processing and handling, announced today the completion of the pilot program with California-based Pacific Auto Body.
goClaims.com, powered by EazyImage(TM), is an open-standards solution providing the collision repair and insurance industry with claims management, online parts and materials ordering, posting of vehicle status, paging and e-mail communication and more -- all while using only one estimating platform. The software enables body shop repairers to eliminate unnecessary paperwork by printing and mining data from any Windows- or DOS-based application directly into the EazyImage(TM) program.
Pacific Auto Body has more than 100 employees among its four locations. They process more than 1,200 claims per month and were interested in using a program that would assist them with their continuously growing demands. "We were looking for a universal solution that would enable us to provide real-time communication with our business partners and customers. We evaluated other systems and chose goClaims.com for its cost efficiency and easy-to-use system," stated Steve Vettel, President of Pacific Auto Body. "Since we started using the software we have noticed a reduction in our cycle time. In the past, one claim would take approximately three days to complete. Now that we are using goClaims.com, powered by EazyImage(TM), the claim is completed in one day!"
goClaims.com and EazyImage(TM), based on Collision Industry Electronic Commerce Association (CIECA) standards, increases productivity, claims production and customer service with its innovative stand-alone solution. In the industry, there is a high demand for a program that will reduce paperwork and improve overall claims management. "Our features and benefits assist our customers with their work environment and help them become better e-commerce businesses," stated Gary Hart, CTO of goClaims.com. "When we discussed the pilot program with Pacific Auto Body, we asked them what they wanted in a digital image and claims management system. We knew it was a perfect fit when all their requirements matched with the goClaims.com and EazyImage(TM) solution."
goClaims.com, powered by EazyImage(TM) -- the digital image and claims management system -- is a wholly owned subsidiary of GO Media, Inc. The portal website allows the collision repair and insurance industry to conduct open B2B relationships such as parts and materials ordering, online claim and vehicle status and real-time communication. GO Media, Inc. specializes in the development and technology consulting of online communities for the collision repair and insurance industries. The company, with offices located worldwide, is the creator of industry communities such as the BASF colorsource.net and the United Recyclers Group autopartsearch.com. With EazyImage(TM), GO Media, Inc. is a leader in digital image and claims management.