USA: Delphi and Click Commerce Team up to Provide E-Commerce System for The Automotive Aftermarket Industry
The new Web-enabled system will allow Delphi and distribution partners to globally access product information in multiple languages to meet the needs of the individual user, 24 hours a day, 365 days a year. The Internet catalog architecture allows Delphi to create a customized user interface and is expected to go online in 2001 as part of a new Delphi customer extranet.
"Delphi's Internet catalog is part of an integrated e-commerce application," said Susan K. Lawrence, chief information officer, Delphi Aftermarket Operations. "This plug-and-play Internet catalog module will serve as the foundation for Delphi's future integrated business-to-business e-commerce solutions. Delphi will be a recognized leader in using business- to-business e-commerce to support our customers."
The electronic catalog and document management modules are part of Click Commerce's recently enhanced product suite, Click Commerce 4.0. This new product suite features a layered architecture consisting of the Relationship Manager ECM platform and a suite of more than 80 application modules that offer a robust way for companies to provide highly personalized information for every individual in their partner channels.
Developing a business-to-business electronic catalog solution is part of Delphi's strategy to develop on-line services utilizing the Internet to provide greater value for its customers. A global catalog system will create a Web-based standard that serves Delphi's aftermarket catalog needs and will be a foundation for future e-business initiatives. The system adheres to industry standards such as the Automotive Aftermarket Industry Association (AAIA) vehicle and parts identification tables.
"Delphi recognizes the importance of e-business strategies," said Michael W. Ferro, Jr., Click Commerce chief executive officer. "With the first phase of this project, Delphi is building the foundation for enhanced e-business functionality for its aftermarket distribution partners in the future. Click Commerce is excited to work with Delphi to create one of the first e-commerce initiatives in the automotive aftermarket industry."
Multi-national Delphi Automotive Systems (NYSE: DPH - news), with headquarters in Troy, Mich., USA, Paris, Tokyo and Sao Paulo, Brazil, is a world leader in transportation and mobile electronics components and systems technology. Delphi's three business sectors -- Dynamics & Propulsion; Safety, Thermal & Electrical Architecture; and Electronics & Mobile Communication -- provide comprehensive product solutions to complex customer needs. Delphi has approximately 216,000 employees and operates 184 wholly owned manufacturing sites, 44 joint ventures, 53 customer centers and sales offices and 31 technical centers in 40 countries. Delphi can be found on the Internet at www.delphiauto.com .
About Click Commerce
Click Commerce (Nasdaq: CKCM - news) is the leading provider of Enterprise Channel Management solutions that synchronize all commerce activities throughout sell-side partner communities. A sampling of leading companies using Click Commerce solutions to manage their complex distribution channels include American Standard, Black & Decker, Delphi, Emerson, Equistar, Hyundai, Kawasaki, Mitsubishi, Motorola and Qualcomm. With its integrated e-business platform and proven application portfolio, Click Commerce enables global enterprises to significantly increase brand loyalty, customer satisfaction and financial performance. Visit Click Commerce at www.clickcommerce.com .
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