Car giant Ford released documents (13/8/00) showing that Bridgestone/Firestone began receiving complaints about the recently recalled tyres back in 1997, say US press reports (13/8/00). The 'New York Times' - citing Ford - says that some of the recalled tyres have injury rates and personal damage claims up to 100 times greater compared to those tyres not recalled. Many of the claims, sent to Bridgestone by vehicle owners from 1997 to 1999, were not disclosed by the tyre-maker to Ford, says the US car maker.